The default screen resolution for Lowry onDemand is 1024 X 768 pixels.  If charts, tables, etc. do not fit on your screen using the default resolution, you’ll need to change to a lower resolution, 800 X 600.  You can do this on the Sign In page through the drop down box entitled  “Current Display.”  Click the down arrow on the right side of the box and select “800 X 600.”  This will then become your default resolution.

To print a full chart, printers must be set to landscape.  By checking “yes” on the pop up box for ScriptX (Meadco) you automatically set your printer to landscape for charts on Lowry onDemand. 

NOTE:  The ScriptX will apply only to charts from Lowry onDemand.  All other applications will be unaffected.

NOTE: the instructions below apply only to Microsoft Internet Explorer.  If using a different browser, please contact your IT Department for instructions.

Printing tables under the default page margins of .50” will generally cut off the extreme right edge of the table.  To prevent this, margins should be reduced to .25”.   To do this, go to the <Files> tab on your Internet Browser. On the drop down menu, click on “Page Setup.”  This will produce a pop up box.  In the lower right corner of the box are the margin selections.  Change the left and right margins to .25.

To insure that you’ll always have the most current version of every page on Lowry onDemand, you will need to be sure that you have enabled the automatic refresh.  To do this, go to the <Tools> tab on your Internet Browser.  Click the tab and then “Internet Options” at the bottom of the drop down window.  This should produce a pop up window.  The center section of the window should be entitled  “Temporary Internet Files”.  Click on the “Settings” button in this section. The first category in the “Settings” window should be “Check for new versions of stored pages.”  Make sure the “Every visit to the page” selection is checked.  This will insure an automatic refresh.

In the Windows version of Lowry onDemand, small pop up toolbars appear on the charts, with the toolbar often overlaying the stock’s ticker symbol in the upper left corner of the chart.  We recommend disabling this feature.  To do this, click on the <Tools> tab on your Internet Browser.  In the drop down menu, click on “Internet Options.”  In the “Internet Options” pop up window, click the “Advanced” tab.  Scroll down the list of settings to “Multimedia.” If the “Enable Image Toolbar” is checked, uncheck it.  This will prevent the toolbar from appearing every time you open a chart. NOTE: The same features found in these pop up tool bars (print, email, etc) can be accessed by right clicking inside any chart image.